January 2011 Archives

Tips for outreach workers

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As the first -- or only -- front-line professionals with whom homeless people may be in touch, outreach workers can make all the difference in whether people who are homeless find a place to call home and the supports needed to stay there.

In 2008, outreach workers from around the United States gathered in Boston to discuss the skills needed for effective outreach. They came up with some tips for other outreach workers. Here they are -- some may be obvious; others are more subtle but just as important:

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